We deeply understand that each individual's foot condition is unique. Different individuals have distinct foot structures, arch heights, walking postures, and gaits. Therefore, generic insoles often struggle to provide accurate support and corrective effects. To address this, FITARCH's orthotic insoles are all custom-made to ensure you receive optimal comfort and support. Below is a step-by-step guide on how to customize your orthotic insoles:

1. Arch and Size Measurement:
We start by accurately measuring your arch, height, weight, and other relevant data. These critical details form the foundation for crafting custom orthotic insoles.

2. Professional Assessment and Design:
FITARCH's expert team meticulously evaluates your measurement data. Tailoring to your unique circumstances, we develop a personalized corrective plan.

3. Manufacturing of Orthotic Insoles:
Using advanced techniques and high-quality materials, we manufacture orthotic insoles. These insoles offer not only breathability and antibacterial properties but also integrate shock absorption technology to provide optimal comfort and support.

4. Home Delivery:
Once the customized orthotic insoles are crafted, they will be delivered to your doorstep. Typically, this process takes around 2 - 3 weeks.

5. Fitting Adjustments and Usage Guidance:
After you receive the orthotic insoles, our professional advisory team will guide you through fitting and make any necessary adjustments. We will provide detailed instructions on how to wear the insoles correctly and how to ensure comfort while benefiting from the corrective arch support.

If you have any more questions or need help with the customization process, please don't hesitate to reach out to our dedicated customer service team. Your satisfaction is our top priority, and we're here to offer you exceptional support.

The production time for customizing orthotic insoles typically takes 2 to 3 weeks, we'll notify you once it’s ready and deliver right to your doorstep!

Yes, we offer check-ups and services on weekends for your convenience. Our team is dedicated to providing you with excellent care and support, even during weekends, to ensure your foot health is taken care of at your preferred time.

Feel free to schedule an appointment or reach out to us on weekends, and we'll be glad to assist you.

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